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With the world going through unprecedented times, the role of food delivery apps has become more relevant than ever. To ensure the safety of both the customer and delivery partners these services have had to minimize physical contact as well as provide essential products to individuals who can’t obtain them by themselves.

This article highlights home delivery food apps in Indonesia, India and South Korea, that stood out from the 47 Apps reviewed by the UXalliance, and who safely and effectively navigated the pandemic within their own cultural and economic contexts.

While small differences exist, all three apps had common…

Why not read this article in French or Spanish

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Our UX research industry, by its very nature, is about interacting and speaking with people. Since we haven’t been able to do this in-person with the Covid-19 pandemic, we’ve been using remote research tools and practices to provide some insights for our clients and product teams. Remote Testing in a Covid-19 world — UXalliance

Remote user research works for many research needs but not all, for example:

  • Physical product studies
  • Highly sensitive, classified concept validation testing
  • Financial software, demo or sensitive research
  • In-context, immersive and some ethnographic research (there are some mixed methods to gain deeper insights through remote tools, but it is not quite the…

Why not read the article in Spanish or Portuguese

Nothing new, but different than before… As the Covid-19 pandemic continues to force people to work from home, companies are embracing new ways of working remotely. Fortunately, UX researchers have been doing remote studies for decades, so there are many methods and tools available to help.

Having said this, it’s not business as usual. …



The UXalliance is a global network of 26 leading user experience firms with a global presence in Europe, the Americas, Asia, Africa & Oceania

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