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With the world going through unprecedented times, the role of food delivery apps has become more relevant than ever. To ensure the safety of both the customer and delivery partners these services have had to minimize physical contact as well as provide essential products to individuals who can’t obtain them by themselves.
This article highlights home delivery food apps in Indonesia, India and South Korea, that stood out from the 47 Apps reviewed by the UXalliance, and who safely and effectively navigated the pandemic within their own cultural and economic contexts.
While small differences exist, all three apps had common…
Our UX research industry, by its very nature, is about interacting and speaking with people. Since we haven’t been able to do this in-person with the Covid-19 pandemic, we’ve been using remote research tools and practices to provide some insights for our clients and product teams. Remote Testing in a Covid-19 world — UXalliance
Remote user research works for many research needs but not all, for example:
Nothing new, but different than before… As the Covid-19 pandemic continues to force people to work from home, companies are embracing new ways of working remotely. Fortunately, UX researchers have been doing remote studies for decades, so there are many methods and tools available to help.
Having said this, it’s not business as usual. Most UX researchers have focused on in-person methods, so experience of remote research can be limited. That’s why we have written a series of articles on remote research. …
Why not read this article in Japanese
A focus group is a qualitative research method based on group discussions, beliefs and opinions, with a focus on what people say vs what they do. It’s a quick research technique to collect data to discover trends and opportunities. In a regular focus group, 7–9 participants are invited to the discussion which is guided by a moderator, a session lasts about 2 hours.
COVID-19 is currently affecting the execution of regular focus groups, as we need to ensure social distancing. …
When travel bans were introduced and social distancing became a norm, alarm bells started across the research community. Personal interaction and communication is the heart of what we do. What happens when you can’t travel and meet users?
The UXalliance is a global research organisation that’s collaborative to the core, and we’ve been constantly sharing experiences and learning from each other as COVID-19 has spread globally.
We have put together some tips to help you with your research:
Tip 1: Consider your options delay vs. continue
Products still need to be developed, otherwise targeted benefits are lost (and expensive product teams can’t be idle). …